1 reviews | Active since Feb 2015
THE BOX FASJIONS PAY MY MONEY
I am not impressed with their service, I opened a membership with them after a month i lost my job and called them and spoke to a lady called Chantelle and then told her that I would like to cancel my membership because i wont be getting any income anymore. But she kept insisting to put on hold till October but she will give me a call before they deduct October to check if I am getting any income. Then they never called me they deducted money from my account without telling me when i ask to revise it they telling me that they cant revise it because it the membership fees are non-refundable, which is didn't even know about. I feel that as a sales person you must tell the customer about the terms and conditions even on a call. Which i didn't even get. I thought only funeral cover membership do that not this nonsense.
Kindly note that anything offered is completely optional. As discussed, we listened to the recording, and a legal closure was done with you confirming the next debit date.
Kindly note that anything offered is completely optional. As discussed, we listened to the recording, and a legal closure was done with you confirming the next debit date.