1 reviews | Active since Jan 2017
The Box Fashion
<p>Thebox fashion strikes again!!</p> <p> </p> <p>They *******ly and without my permission or notice deducted an installment from my account. This after I ended my contract with them early 2016.</p> <p> </p> <p>You can't phone them, only email them, and they never get back to you!</p>
Dear Chenè,
We trust you are well.
Thank you for your message.
We would like to apologise for any inconvenience caused.
We scrutinized to the call that was made to you on 2016-11-24 and we could not find any irregularities with the call and your membership was thus re-instated according to the call.
Please note that we have stopped all debit orders on our side and will refund your payment tomorrow, it should reflect in your account within 2-3 working days.
Apologies if there was any misunderstanding in this regard.
Kind regards,
The Box Fashion - Customer Care
***
***
Dear Chenè,
We trust you are well.
Thank you for your message.
We would like to apologise for any inconvenience caused.
We scrutinized to the call that was made to you on 2016-11-24 and we could not find any irregularities with the call and your membership was thus re-instated according to the call.
Please note that we have stopped all debit orders on our side and will refund your payment tomorrow, it should reflect in your account within 2-3 working days.
Apologies if there was any misunderstanding in this regard.
Kind regards,
The Box Fashion - Customer Care
***
***