HVh
Hettie Vergeer hettie.vergeer

1 reviews | Active since Aug 2021

18 Aug 2021, 18:52

Termination of membership (this is final - please stop contacting me)

I enjoyed and used most of the products from the Box. Also think it was a good deal at the time. Lately I received call after call from very determined (different) callers trying to sell me Isabella Garcia or to increase my ‘package’’. I suspect they are trained to do it like this. I even warned them I will cancel my membership if they don’t leave me alone. A ‘no thank you’ is just not working… The last time she even tried to **** me into it… She just continues talking and do not listen to me when I say ‘no’ and at first I tried to be polite but really…

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Replies (1)
The Box Fashion
The Box Fashion's reply19 Aug 2021, 11:32
Official
 
Good day Hettie 
 
We appreciate your feedback! 
 
We are very sorry for the negative experience you have had! 
 
We pride ourselves in our customer service, and our intention was not to make you feel forced into anything! We think part of the problem was that both ourselves and our sister company Isabella Garcia happened to call around the same time, causing additional frustration. 
 
As confirmed in previous E-mail correspondence, your membership is completely cancelled and we have requested that your details be removed from all contact lists. 
 
Kind Regards 
The Box Fashion Team