GM
Grecia M
1 reviews | Active since Dec 2024
02 Dec 2024, 11:02
Stay away from The Box Fashion
This company forces you into membership's and wants to keep your account on hold to debit money when they feel like it. I asked multiple times for them to cancel my membership. They go and debit my account out of the blue when I said that I'm not in a position to pay the account they still debit my account.
I would never advise anyone to sign up - I've never experienced something like this before.
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Replies (1)The Box Fashion's replyOfficial
02 Dec 2024, 15:55Dear Grecia,
Thank you for your email and allowing us the opportunity to address your concerns!
We want to assure you that we take matters like these very seriously and sincerely apologise for any misunderstanding! All memberships and arrangements offered are completely optional, and no debits can be requested without explicit consent.
Thanks again for your feedback!
All the best,
The Box Fashion Team
The Box Fashion Team
The Box Fashion's reply02 Dec 2024, 15:55
Official
Dear Grecia,
Thank you for your email and allowing us the opportunity to address your concerns!
We want to assure you that we take matters like these very seriously and sincerely apologise for any misunderstanding! All memberships and arrangements offered are completely optional, and no debits can be requested without explicit consent.
Thanks again for your feedback!
All the best,
The Box Fashion Team
The Box Fashion Team
