SM
Sheryl M

1 reviews | Active since Nov 2019

07 Nov 2019, 09:27

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After being told that I was going to receive a joining gift that didn't arrive, I then paid the R379 membership fee for 3 months. When nothing had arrived I sent an email stating that I had not received anything from them and I wanted to stop the debit order going though effective immediately. I then received the gift that was supposed to arrive 3 months ago and the box that I had paid for. The next month the debit order was again taken off my account. When I phoned and queried it I am told that the debit orders will be stopped but they will not refund my money. DO NOT JOIN THIS COMPANY. They have effectively ****** money from me. They got my number and all my details from Platinum Life and I was told how awesome everything I would get would be. The products are average and I paid more for them than I would have had I just purchased elsewhere. Total *******.

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Replies (2)
The Box Fashion
The Box Fashion's reply08 Nov 2019, 13:51
Official
Good day Sheryl,

Thank you for taking my call.

Once again we apologise for the misunderstanding caused.
 
All arrangements have been made on our side as discussed.

I trust that all is in order.

Kind Regards 

The Box Fashion Team 
SM
Sheryl M's update18 Nov 2019, 14:12
Reviewer Update
They phoned and spoke to me, after i put a bad review here. And although they previously told me they would not give me a refund, they have since refunded my money, so happier.