kC
kele C
1 reviews | Active since Oct 2018
02 Nov 2021, 13:09
refubd depseratly needed
To whom it may concern.
I chatted to someone on your WhatsApp line last month to request for this to be cancelled due to job loss however to my surprise i have been debited.
You guys just literally took the money my dad send me for food as it's really bad. can I please please get this money refunded. I have tried to chat to someone on the website and WhatsApp line to no avail.
please please
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The Box Fashion's replyOfficial
03 Nov 2021, 13:11 Hi Kelebogile Thank you for the feedback! We are sorry to hear that you’ve had a negative experience, however we have not received WhatsApp communication from you prior to your messages on 2021/11/02. We see that you have since been assisted. Should any fee go through successfully, we will arrange the requested voucher. Kind Regards The Box Fashion Team
The Box Fashion's reply03 Nov 2021, 13:11
Official
Hi Kelebogile Thank you for the feedback! We are sorry to hear that you’ve had a negative experience, however we have not received WhatsApp communication from you prior to your messages on 2021/11/02. We see that you have since been assisted. Should any fee go through successfully, we will arrange the requested voucher. Kind Regards The Box Fashion Team