AG
Amore G
1 reviews | Active since Jan 2021
26 Jan 2021, 11:29
Omgekrapte klient.
Ek was nog nooit so onsteld oor n maatskappy soos hierdie nie. Die konsultante is die mees vriendelikste weses wat ek al ooit tee gekom het. Vandat ek n membership met hierdie maatskappy het, het ek nog nooit n box gekry nie en dit is al meer as 6 maande!!!!.
Voordat my eerste box afgelewer is het ek my adress by personal information verander. Die dag met die aflewering het ek die koerier getrack en die attachment wat ek gekry het,het gewys dat dit by my ou adress by n ene 'Peter' afgelewer is. Daar woon nie eens n Peter nie!! Ek het hulle ge****ak en dit so verduidelik, daar was beloftes gemaak dat hulle die parcel weer sal stuur na by huidige adress toe. Ek wag nou nog!!!!
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Replies (1)The Box Fashion's replyOfficial
09 Feb 2021, 18:38Hi Amore,
Thank you for bringing this matter under our attention.
We are truly sorry for the inconvenience caused and we see that your replacement parcel was delivered to you yesterday. We have taken the matter up with our courier partner and trust that it won't happen again.
Thank you for your patience and allowing us to rectify the situation.
Warm Regards,
The Box Fashion Team
Thank you for bringing this matter under our attention.
We are truly sorry for the inconvenience caused and we see that your replacement parcel was delivered to you yesterday. We have taken the matter up with our courier partner and trust that it won't happen again.
Thank you for your patience and allowing us to rectify the situation.
Warm Regards,
The Box Fashion Team
The Box Fashion's reply09 Feb 2021, 18:38
Official
Hi Amore,
Thank you for bringing this matter under our attention.
We are truly sorry for the inconvenience caused and we see that your replacement parcel was delivered to you yesterday. We have taken the matter up with our courier partner and trust that it won't happen again.
Thank you for your patience and allowing us to rectify the situation.
Warm Regards,
The Box Fashion Team
Thank you for bringing this matter under our attention.
We are truly sorry for the inconvenience caused and we see that your replacement parcel was delivered to you yesterday. We have taken the matter up with our courier partner and trust that it won't happen again.
Thank you for your patience and allowing us to rectify the situation.
Warm Regards,
The Box Fashion Team
