JK
Jeannine K
1 reviews | Active since Oct 2019
14 Oct 2019, 08:28
No Service what so-ever
Please note that I have cancelled this on numerous occasions. I have just recieved an SMS stating that a box is being sent again. I have called e-mailed and tried your website which is down.
I want this stopped and refunded immediatly!
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Replies (1)
The Box Fashion's replyOfficial
16 Oct 2019, 12:56Good day Elmarie
Thank you for your feedback.
We are very sorry to hear about your negative experience. Kindly note that we were recently closed due to religious holidays and our website was down Saturday and Sunday for maintenance.
The first cancellation request on your profile was received via SMS earlier this month. It was submitted to our cancellation department, and they are due to contact you shortly to further assist.
Please keep your phone close by for their call.
Kind Regards
The Box Fashion Team
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The Box Fashion's reply16 Oct 2019, 12:56
Official
Good day Elmarie
Thank you for your feedback.
We are very sorry to hear about your negative experience. Kindly note that we were recently closed due to religious holidays and our website was down Saturday and Sunday for maintenance.
The first cancellation request on your profile was received via SMS earlier this month. It was submitted to our cancellation department, and they are due to contact you shortly to further assist.
Please keep your phone close by for their call.
Kind Regards
The Box Fashion Team
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