sN
sibongile N
1 reviews | Active since Dec 2011
04 Aug 2020, 09:18
no means no
i was called about this and initially it sounded good but then i change my mind and called in to cancel and i was assured that all is well and there will be no debit order to my surprise there was a debit i want this cancelled immediately,
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The Box Fashion's replyOfficial
04 Aug 2020, 10:29Hi Sibongile,
We humbly apologise for the inconvenience caused.
We do see that you requested to cancel after signing up, but we are unsure as to why the request was not processed. We are investigating the matter on our side.
Please rest assured that your membership has been cancelled completely and no further payments will be deducted.
Warm Regards,
The Box Fashion Team
We humbly apologise for the inconvenience caused.
We do see that you requested to cancel after signing up, but we are unsure as to why the request was not processed. We are investigating the matter on our side.
Please rest assured that your membership has been cancelled completely and no further payments will be deducted.
Warm Regards,
The Box Fashion Team
The Box Fashion's reply04 Aug 2020, 10:29
Official
Hi Sibongile,
We humbly apologise for the inconvenience caused.
We do see that you requested to cancel after signing up, but we are unsure as to why the request was not processed. We are investigating the matter on our side.
Please rest assured that your membership has been cancelled completely and no further payments will be deducted.
Warm Regards,
The Box Fashion Team
We humbly apologise for the inconvenience caused.
We do see that you requested to cancel after signing up, but we are unsure as to why the request was not processed. We are investigating the matter on our side.
Please rest assured that your membership has been cancelled completely and no further payments will be deducted.
Warm Regards,
The Box Fashion Team