Missing item, Disgraceful service

The level of service is a joke. I firstly had to call back and forth as your courier company that you use(Fast&Furious) had an unknown male sign for my package. When I finally receive my package after a whole month of trying to get my box delivered low and behold my package had been gone through, seal broken and my silver hoop earrings are missing , I would like a full reimbur*****t for my money and I would like to know where my missing item is and please try NOT to take a whole month again as all my payments are up to date but clearly not your service.