1 reviews | Active since Jul 2017
Membership cancellation
<p>This company has not delivered my parcel which they deducted 200 for since last month. I want to cancel yet their number never goes through. I need them to stop before they deduct money again</p>
Good day Gugu,
Thank you for your message and taking our call.
As discussed, your debit order was only scheduled to be deducted on 2017/07/21, therefore your details are not loaded onto our debit order system yet and it could not have been The Box Fashion who debited your account.
We have forwarded your cancellation request to the relevant department and a consultant will contact you to further assist you in this regard.
We have also cancelled all further debit orders until further arrangements are made.
Please do not hesitate to contact us should you have any further questions.
Kind regards,
The Box Fashion - Client Care
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Good day Gugu,
Thank you for your message and taking our call.
As discussed, your debit order was only scheduled to be deducted on 2017/07/21, therefore your details are not loaded onto our debit order system yet and it could not have been The Box Fashion who debited your account.
We have forwarded your cancellation request to the relevant department and a consultant will contact you to further assist you in this regard.
We have also cancelled all further debit orders until further arrangements are made.
Please do not hesitate to contact us should you have any further questions.
Kind regards,
The Box Fashion - Client Care
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