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jacksb J
1 reviews | Active since Jul 2017
28 Jun 2024, 15:28
HARRASSMENT FROM AGENT AT BOX FASHION
I am a platinum life member , I have declined your voucher and option to sign up numerous times and I am still being harassed by you agents. I am not interested in the Box Fashion or in any subscription. I do not want the voucher I have already requested Platinum life to have my name removed from your contact list.
I will take further steps if the harassment continues. Take my name and contact number off your list,
PLEASE DO NOT KEEP PHONING ME!!!!!
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Replies (1)
The Box Fashion's replyOfficial
02 Jul 2024, 12:39Hi Jackie,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused by the repeated contact from our agents. This is not the experience we aim to provide.
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused by the repeated contact from our agents. This is not the experience we aim to provide.
We understand your frustration and assure you that your request to be removed from our contact list will be promptly addressed. We are taking immediate steps by adding you to our 'do not contact' list to ensure you receive no further calls or communications from Box Fashion.
We trust that the actions taken will resolve your concerns, but please let us know if there is anything else we can do to assist.
Once again, we apologize for the inconvenience caused and thank you for your understanding.
All the best,
The Box Fashion Team
All the best,
The Box Fashion Team
The Box Fashion's reply02 Jul 2024, 12:39
Official
Hi Jackie,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused by the repeated contact from our agents. This is not the experience we aim to provide.
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused by the repeated contact from our agents. This is not the experience we aim to provide.
We understand your frustration and assure you that your request to be removed from our contact list will be promptly addressed. We are taking immediate steps by adding you to our 'do not contact' list to ensure you receive no further calls or communications from Box Fashion.
We trust that the actions taken will resolve your concerns, but please let us know if there is anything else we can do to assist.
Once again, we apologize for the inconvenience caused and thank you for your understanding.
All the best,
The Box Fashion Team
All the best,
The Box Fashion Team