First my box was delivered quickly, but now no delivery

Dear Beauty,

Thank you for your feedback, and we’re sorry to hear about the inconvenience you’ve experienced. We understand that waiting for your box has been frustrating, and we truly appreciate your patience during this time.

As mentioned in our SMS to you on the 8th of November, there have been unforeseen shipping delays with some items from the Athleisure Accents box, which has caused the delay. Rest assured, as soon as the items arrive, we’ll send your box right away.

As a token of our appreciation for your understanding, we’ve sent you a R300 store voucher. Everything on our website is stocked and available, and we hope this will make your next experience with us even better.

If you have any further questions, feel free to reach out directly—we’ll be happy to assist you.

Thank you again for your patience and support. We look forward to delivering your order soon!

All the best,
The Box Fashion Team