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Suzane delange.suzane
1 reviews | Active since Jul 2021
21 Jul 2021, 13:05
Fashion Box
Although the boxes during the last year and a half decreased in the original quality and greatness, just my opinion and taste, their customer services is impeccable - and they are always ready to assist, sort out and follow through on their promises prompt
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Replies (1)The Box Fashion's replyOfficial
22 Jul 2021, 11:02Hi Suzane
Thank you for the feedback!
So happy to hear that you experienced our top-notch service! We are always happy to help ❤
We are sorry you feel that your last few boxes weren’t as great as before – we understand that tastes do differ. If any of the items delivered in the last 6 months were faulty, please send us a picture so that we can replace it for you.
We hope to be able to spoil you again in the future!
Warmest Regards
The Box Fashion Team
The Box Fashion's reply22 Jul 2021, 11:02
Official
Hi Suzane
Thank you for the feedback!
So happy to hear that you experienced our top-notch service! We are always happy to help ❤
We are sorry you feel that your last few boxes weren’t as great as before – we understand that tastes do differ. If any of the items delivered in the last 6 months were faulty, please send us a picture so that we can replace it for you.
We hope to be able to spoil you again in the future!
Warmest Regards
The Box Fashion Team
