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Anastasia D
1 reviews | Active since Mar 2019
26 Feb 2024, 08:44
Cancelling a subscription
I have been requesting cancellation at the box fashion but i keep getting a mail saying that cancellations will call me and to date nothing has happened. I would like to cancel this subscription.
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Replies (3)0
Replies (3)
The Box Fashion's replyOfficial
26 Feb 2024, 11:53 Hi Anastasia Derbyshire,
Our apologies for the negative experience! We pride ourselves on our service levels, and any interaction with us is meant to be a positive one.
A detailed email with the resolution and further information will be sent to you shortly. If you have any additional concerns or questions, please do not hesitate to contact our client care team.
All the best,
The Box Fashion Team
Our apologies for the negative experience! We pride ourselves on our service levels, and any interaction with us is meant to be a positive one.
A detailed email with the resolution and further information will be sent to you shortly. If you have any additional concerns or questions, please do not hesitate to contact our client care team.
All the best,
The Box Fashion Team
The Box Fashion's reply26 Feb 2024, 11:53
Official
Hi Anastasia Derbyshire,
Our apologies for the negative experience! We pride ourselves on our service levels, and any interaction with us is meant to be a positive one.
A detailed email with the resolution and further information will be sent to you shortly. If you have any additional concerns or questions, please do not hesitate to contact our client care team.
All the best,
The Box Fashion Team
Our apologies for the negative experience! We pride ourselves on our service levels, and any interaction with us is meant to be a positive one.
A detailed email with the resolution and further information will be sent to you shortly. If you have any additional concerns or questions, please do not hesitate to contact our client care team.
All the best,
The Box Fashion Team
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Anastasia D's updateReviewer Update
26 Feb 2024, 12:18Good Day
Kindly also refund the R682 which was debited from my account.
Kindly also refund the R682 which was debited from my account.
AD
Anastasia D's update26 Feb 2024, 12:18
Reviewer Update
Good Day
Kindly also refund the R682 which was debited from my account.
Kindly also refund the R682 which was debited from my account.
The Box Fashion's replyOfficial
26 Feb 2024, 12:38Hi Anastasia Derbyshire,
Thank you for your response.
The matter will be investigated and an email will be sent to you shortly.
All the best,
The Box Fashion Team
Thank you for your response.
The matter will be investigated and an email will be sent to you shortly.
All the best,
The Box Fashion Team
The Box Fashion's reply26 Feb 2024, 12:38
Official
Hi Anastasia Derbyshire,
Thank you for your response.
The matter will be investigated and an email will be sent to you shortly.
All the best,
The Box Fashion Team
Thank you for your response.
The matter will be investigated and an email will be sent to you shortly.
All the best,
The Box Fashion Team