SH
Samantha H
1 reviews | Active since Nov 2016
17 Sept 2019, 15:34
Call a month later?
Call Centre Staff is rude, not sure if the lady that called me is trying to sound ''cool'' but her tone was annoying.
I signed up, a month later I only get a call. I already forgot about this. NOT INTERESTED ANYMORE!
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The Box Fashion's replyOfficial
19 Sept 2019, 11:42Good day Samantha,
We do sincerely apologise for the unpleasant experience. It seems that initially the incorrect contact details were provided by you and our sales department was unable to get hold of you as from mid July. They did eventually manage to get hold of your correct details which is why you were contacted later than expected. We have requested that the sales department does not attempt to call you again. Please do not hesitate to contact us for any further queries. Kind Regards, The Box Fashion - Customer Care
We do sincerely apologise for the unpleasant experience. It seems that initially the incorrect contact details were provided by you and our sales department was unable to get hold of you as from mid July. They did eventually manage to get hold of your correct details which is why you were contacted later than expected. We have requested that the sales department does not attempt to call you again. Please do not hesitate to contact us for any further queries. Kind Regards, The Box Fashion - Customer Care
The Box Fashion's reply19 Sept 2019, 11:42
Official
Good day Samantha,
We do sincerely apologise for the unpleasant experience. It seems that initially the incorrect contact details were provided by you and our sales department was unable to get hold of you as from mid July. They did eventually manage to get hold of your correct details which is why you were contacted later than expected. We have requested that the sales department does not attempt to call you again. Please do not hesitate to contact us for any further queries. Kind Regards, The Box Fashion - Customer Care
We do sincerely apologise for the unpleasant experience. It seems that initially the incorrect contact details were provided by you and our sales department was unable to get hold of you as from mid July. They did eventually manage to get hold of your correct details which is why you were contacted later than expected. We have requested that the sales department does not attempt to call you again. Please do not hesitate to contact us for any further queries. Kind Regards, The Box Fashion - Customer Care