NJ
Natasha J
1 reviews | Active since Sept 2009
27 May 2024, 13:20
bad *******
I cancelled my contract and i told you i will let you know when i will be interested you must give me a call no one has phoned or emailed me asking me if i am still interested but yet there was a debi check on my account I want my money back ASAPas you took it i want it back. i didnt say i want the stuff as i said i will think about it the last time and for this debi check i did not authorize you to debit my account its *****
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The Box Fashion's replyOfficial
27 May 2024, 15:20Hi Natasha,
Thank you for your feedback and for allowing us the opportunity to investigate the matter.We apologise if there was any misunderstanding regarding your membership status! The debit requests resumed this year based on prior arrangements made with you for your membership. Detailed feedback has been sent to you via email. We hope that we were able to address your concerns and trust that you’re satisfied with the solutions offered. All the best,
The Box Fashion Team
Thank you for your feedback and for allowing us the opportunity to investigate the matter.We apologise if there was any misunderstanding regarding your membership status! The debit requests resumed this year based on prior arrangements made with you for your membership. Detailed feedback has been sent to you via email. We hope that we were able to address your concerns and trust that you’re satisfied with the solutions offered. All the best,
The Box Fashion Team
The Box Fashion's reply27 May 2024, 15:20
Official
Hi Natasha,
Thank you for your feedback and for allowing us the opportunity to investigate the matter.We apologise if there was any misunderstanding regarding your membership status! The debit requests resumed this year based on prior arrangements made with you for your membership. Detailed feedback has been sent to you via email. We hope that we were able to address your concerns and trust that you’re satisfied with the solutions offered. All the best,
The Box Fashion Team
Thank you for your feedback and for allowing us the opportunity to investigate the matter.We apologise if there was any misunderstanding regarding your membership status! The debit requests resumed this year based on prior arrangements made with you for your membership. Detailed feedback has been sent to you via email. We hope that we were able to address your concerns and trust that you’re satisfied with the solutions offered. All the best,
The Box Fashion Team