1 reviews | Active since Dec 2017
Restaurant service
Besides from the horrible drive I experienced getting to the Dikholo Game Reserve, the service I experienced from the restuarant was even worse, on the first night my husband and I were so exhauasted from the drive, we decided to go to the restuarant, where we waited 10 minutes for the waiter to come and ask what we would like to eat and then waited a very long time for the food to be delivered, yes okay they said it would take 30 minutes because the food is served fresh, but then the next day, getting breakfast from the restuarant was an even heavier struggle as we had to sit ourselves down as we were not being helped, it even went as far as my husband getting up and getting the menu himself. All this would have been all good, if the waiters providing the service were friendly and helpful, but this was not the case, on all the occations we attended the restaurant, I got ignored by waiters, waiters left while I was in the middle of my order and they made it seem as if I am bothering them by trying to order food. I am very unhappy with the lack of customer service at Dikholoho game reserve and this would have been an absolutely wonderful holiday; from walks to the look out and dams, to the beautiful scenery and the amazing wildlife, but honestly the restuarant service would put me off coming here ever again or recommending Dikholoho to friends and family.
