Based on recent customer reviews, The Beekman Group earns strong praise for its reservations and call centre consultants, with staff such as Leandre, Nazmira, Olona and Eugene singled out for prompt, knowledgeable booking help. Resorts including Dikhololo and Sao Martinho Beach Club are described as clean, secure and family friendly. Dissatisfaction sits almost entirely on the timeshare sales and finance side, where members report misleading presentations, disputed deposits, slow refunds, unhonoured promises and buyback offers well below purchase price, plus levies exceeding rental returns.
Replied to 100% of negative reviews
Reply time on negative reviews: 20h 56m
TrustIndex
6.5
Ranking
#11
in Travel & Vacation
Reply Time
7h 42m
NPS Score
0
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 20h 56m
Nov '25 - Oct '26
Frequently Asked Questions About The Beekman Group
What do customers say about The Beekman Group?
Based on recent customer reviews, The Beekman Group earns strong praise for its reservations and call centre consultants, with staff such as Leandre, Nazmira, Olona and Eugene singled out for prompt, knowledgeable booking help. Resorts including Dikhololo and Sao Martinho Beach Club are described as clean, secure and family friendly. Dissatisfaction sits almost entirely on the timeshare sales and finance side, where members report misleading presentations, disputed deposits, slow refunds, unhonoured promises and buyback offers well below purchase price, plus levies exceeding rental returns.
Is The Beekman Group trustworthy?
The Beekman Group has a TrustIndex of 6.5 out of 10 on Hellopeter, based on 22 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 20 hours 56 min. Hellopeter has tracked The Beekman Group across 275 total reviews. How is the TrustIndex calculated? →
Recent reviews (22)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2023
Beekman Group for The KIngdom are amazing
Naseema at the booking department was very helpful and kind. They were fully booked so I left a request re last minute changes. We had to attend a function at Sun City and the prices there have become outrageous. She remembered my request and found me something at the last minute. The KIngdom is a wonderful peaceful friendly resort in the bush with activities for all ages.
1 reviews | Active since Mar 2023
Beekman Group for The KIngdom are amazing
Naseema at the booking department was very helpful and kind. They were fully booked so I left a request re last minute changes. We had to attend a function at Sun City and the prices there have become outrageous. She remembered my request and found me something at the last minute. The KIngdom is a wonderful peaceful friendly resort in the bush with activities for all ages.