TK
Thato K
1 reviews | Active since Jun 2021
04 Oct 2021, 13:51
Refusing to give my refund
I have a booking with them for Oct that I made through Booking.com. I cancelled the booking on the 14th of July, my refund was meant to take up to 14days. We are now in August they are not even responding to my emails or messages
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The Beekman Group's replyOfficial
04 Oct 2021, 15:40Hi Thato,
Thank you for reaching out to us. According to our records, your refund was paid out by Booking.com on the 16th of September 2021. Please double-check if the money has not been reflected yet and let us know.
Kind Regards,
The Beekman Group
Thank you for reaching out to us. According to our records, your refund was paid out by Booking.com on the 16th of September 2021. Please double-check if the money has not been reflected yet and let us know.
Kind Regards,
The Beekman Group
The Beekman Group's reply04 Oct 2021, 15:40
Official
Hi Thato,
Thank you for reaching out to us. According to our records, your refund was paid out by Booking.com on the 16th of September 2021. Please double-check if the money has not been reflected yet and let us know.
Kind Regards,
The Beekman Group
Thank you for reaching out to us. According to our records, your refund was paid out by Booking.com on the 16th of September 2021. Please double-check if the money has not been reflected yet and let us know.
Kind Regards,
The Beekman Group