Kingdom Resort's shocking treatment of customers

Item: The Beekman Group
Rating: 1
Author: Mpho M

After booking through booking.com, the Kingdom Resort kept my money, did not bother to refund me after cancellation. It took me two weeks to get hold of them and get a credit note. I'm now trying to rebook and it's been 3 weeks. They dont answer emails and they dont answer calls . Shocking treatment of customers shocking

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Replies (1)

The Beekman Group's replyOfficial

19 Nov 2020, 11:03

Hi Mpho, can you please provide us with your contact telephone number - we will contact you immediately to assist.
Regards
The Kingdom Resort

The Beekman Group's reply19 Nov 2020, 11:03

Official

Hi Mpho, can you please provide us with your contact telephone number - we will contact you immediately to assist.
Regards
The Kingdom Resort