MB
Melisha B

1 reviews | Active since Apr 2018

07 Aug 2021, 15:00

Kingdom resort has electricity issues if you want to stay in darkness book with them

What a terrible experience last night at Kingdom Resort. No electricity for almost 2 hours , staff was not concerned it seemed so normal to them. Chalet was cold staff didn't offer coffee only gave me 4 candles. Imagine trying to get away from load shedding just to experience at a reputable resort. Staff promised management will call I'm still waiting

0
Replies (2)
The Beekman Group
The Beekman Group's reply10 Aug 2021, 14:22
Official
Hi Melisha, so sorry to hear about your unpleasant experience - we will be in contact with you immediately.
Regards
The Beekman Group
The Beekman Group
The Beekman Group's reply27 Aug 2021, 16:22
Official
Hi Melisha, we confirm that we have been in contact with you and that the matter has been resolved.
Regards
The Beekman Group