1 reviews | Active since Jun 2020
Dikhololo: indications on website not clear at all
I don't find this query closed yet, because I am not satisfied with your excuses. As I said the bedrooms upstairs wasn't 2 bedrooms. You have to walk through one room to go downstairs, so no privacy ,also the bathrooms are both downstairs. Only one with a shower, therefore 6 people must share one shower which is kind of rediculous. People sleeping upstairs must come dow in the night to use a toilet. On your website it doesn't indicate that both bathrooms is downstairs. There is no pictures of the bedrooms upstairs so you can get a clear indication of it is actually one bedroom with no privacy. The stairs are very steep so we had to move the beds downstairs for my elderly parents which was not ideal.! You also don't indicate that it is a bad dirt road to Dikhololo.
I had a missed call from one number today. I presume it was from you. I am sorry I could not answer, because I was still busy with a class. If possible could you please be so kind to contact me again this afternoon at 4 or tomorrow morning at 9.
Kind Regards
I had a missed call from one number today. I presume it was from you. I am sorry I could not answer, because I was still busy with a class. If possible could you please be so kind to contact me again this afternoon at 4 or tomorrow morning at 9.
Kind Regards
It's only a pleasure, we will try to contact you again at 4 pm today.
Kind Regards
The Beekman Group
It's only a pleasure, we will try to contact you again at 4 pm today.
Kind Regards
The Beekman Group
Thank you for taking the time to chat with us yesterday. We do apologize for the shortcomings and inconvenience caused to you, resulting in what was an unpleasant experience for you and your family. We always encourage guests to call ahead of their bookings to ensure that the unit configuration will be suited to their accommodation needs. From our side, we will endeavour to make the necessary improvements to prevent a similar scenario from occurring again. Our aim is to always provide guests with a memorable holiday experience and we can only hope that you will give us another chance to leave a better impression on you in the future. Stay safe and take care.
Kind Regards
The Beekman Group
Thank you for taking the time to chat with us yesterday. We do apologize for the shortcomings and inconvenience caused to you, resulting in what was an unpleasant experience for you and your family. We always encourage guests to call ahead of their bookings to ensure that the unit configuration will be suited to their accommodation needs. From our side, we will endeavour to make the necessary improvements to prevent a similar scenario from occurring again. Our aim is to always provide guests with a memorable holiday experience and we can only hope that you will give us another chance to leave a better impression on you in the future. Stay safe and take care.
Kind Regards
The Beekman Group
