AM
ANNELIE M
1 reviews | Active since Sept 2018
22 Jul 2023, 09:40
Dikhololo ...go there if you want a terrible experience.
Worst resort! oven fell out when using, and smoked the place out lights not working no hot water no hairdryer *you have to pay R250 for it, and it has a single plug...but no multiplug in the room? people are rude and unhelpful no manager to assist with issues something tried to get into the ceiling the whole night! horrible experience
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The Beekman Group's replyOfficial
24 Jul 2023, 12:21Dear Annelline
Thank you for bringing this to our attention. We are indeed sad to hear of your experience and will definitely be in contact with you to investigate this seriously.
We are sorry that this has been your experience during your stay at Dikhololo, especially as it has proven to be a firm favourite for everyone, not only due to the beautiful landscape, wildlife, and great amenities of the resort, but also because of the wonderful service offered by our resort staff.
We pride ourselves on ensuring that our guests enjoy a remarkable holiday whilst at our resorts and undertake to assist them as best as possible.
Our Consultant will be in contact with you.
Our Consultant will be in contact with you.
Kind Regards
The Beekman Group
The Beekman Group's reply24 Jul 2023, 12:21
Official
Dear Annelline
Thank you for bringing this to our attention. We are indeed sad to hear of your experience and will definitely be in contact with you to investigate this seriously.
We are sorry that this has been your experience during your stay at Dikhololo, especially as it has proven to be a firm favourite for everyone, not only due to the beautiful landscape, wildlife, and great amenities of the resort, but also because of the wonderful service offered by our resort staff.
We pride ourselves on ensuring that our guests enjoy a remarkable holiday whilst at our resorts and undertake to assist them as best as possible.
Our Consultant will be in contact with you.
Our Consultant will be in contact with you.
Kind Regards
The Beekman Group