1 reviews | Active since Dec 2021
Beekman Group - The Kingdom Resort Pay My Refund Due Since August
I made a booking with The Kingdom Resort for checkin 22 July 2021. Due to sudden lockdown restrictions not allowing interprovincial travel, we had to cancel the booking. The cancellation was made well within the 21 days prior to checkin. I called to enquire about my full refund in July and August. Eventually we got through to a Kimberley Naidu who sent an online refund request form to complete. That was done on 18 August and the case was closed. Today is the 6th of December and I’m still waiting for the refund. Frankly any resort/ business associated with Beekman Holidays I can’t go to or recommend for anyone during covid. If you do cancel, be weary that they may will not refund you. Their service is extremely disappointing.
Our most sincere apologies for your long wait in receiving your refund. We understand how frustrating this must be. We value your time and are already working to resolve this. Your ticket reference number is ***. A Consultant will contact you when the refund is processed.
Enjoy a lovely day and stay safe.
Kind Regards
The Beekman Group
Our most sincere apologies for your long wait in receiving your refund. We understand how frustrating this must be. We value your time and are already working to resolve this. Your ticket reference number is ***. A Consultant will contact you when the refund is processed.
Enjoy a lovely day and stay safe.
Kind Regards
The Beekman Group
We are delighted that you have acknowledged receipt of your refund and are satisfied with our swift response.
Keep well and stay safe.
Kind Regards
The Beekman Group
We are delighted that you have acknowledged receipt of your refund and are satisfied with our swift response.
Keep well and stay safe.
Kind Regards
The Beekman Group