1 reviews | Active since Aug 2012
Bad service and no reply from Managment
I booked into the resort on the 11/12/2015 in unit 17. The fridge wasn't getting cold, we reported this the next day to be told the manager wasn't around and that it would be reposted to him. on Tuesday the 15/12/2015 the fridge was still not working and I reported it again, but in the mean time I was leaving the resort daily to buy ice out of my own money so me and my family could have something cold to drink in the 35 degree weather. the fridge was replaced on Tuesday but more than half my holiday stay at the resort I had a warm fridge and was forced to leave and purchase ice. Also there was many things broken in the unit which were over looked by the resort: blinds in 2nd bedroom, towel rails falling off bathroom wall, blind cover in main bathroom hanging and about to fall ,aircon in main bedroom not working properly, curtain tie back pulling off wall, aircon in lounge caused a huge leak through passage ceiling and started flooding wetting the whole passage floor. I paid very good money to stay in a up market resort and this is what I get instead. And the Manager has not contacted me once about all my issues and no one ever comes back to you. I want answers ASAP
