DV
Danie V
1 reviews | Active since Jun 2022
19 Jun 2024, 14:57
Bad service
Yet again the staff of Beekman Lifestyle show their incompetence and unprofessional behaviour.
Middle of May I have sent a request for availability for certain date. I took them 5working days to respond to my request, by the time they contacted me I have already made other arrangements.
On the 7th of June 2024 a consultant contacted me to apologise for the bad service. We agreed to talk directly with each other. On the 14th of June 2024, I have sent a request for a booking with specific dates to the agreed e-mail address. It did not reach the agreed e-mail address and some *********** agent did the bookings with the wrong dates.
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The Beekman Group's replyOfficial
19 Jun 2024, 16:34Dear Mr Visagie
We acknowledge your comments and are truly sorry for your experience.
We note that a Consultant has been in contact with you, and that our team is currently working on your query.
Kind Regards
The Beekman Group
We acknowledge your comments and are truly sorry for your experience.
We note that a Consultant has been in contact with you, and that our team is currently working on your query.
Kind Regards
The Beekman Group
The Beekman Group's reply19 Jun 2024, 16:34
Official
Dear Mr Visagie
We acknowledge your comments and are truly sorry for your experience.
We note that a Consultant has been in contact with you, and that our team is currently working on your query.
Kind Regards
The Beekman Group
We acknowledge your comments and are truly sorry for your experience.
We note that a Consultant has been in contact with you, and that our team is currently working on your query.
Kind Regards
The Beekman Group