SM
Stacey-Jayne Mileham-Wittrup
1 reviews | Active since Jan 2017
25 Aug 2021, 15:03
APPALLING SERVICE
The level of customer service from this establishment, is appalling!!!! My father has been with VMS for over 30 years and we have never, NEVER received such poor service. I have sent countless emails regarding a point balance statement as well as numerous emails requesting someone get back to me as I would like to make a booking. Needless to say, its been over a week and still NOTHING!!!!! Perhaps its time I take my business elsewhere
Helpful (0)
Replies (2)0
Replies (2)
The Beekman Group's replyOfficial
26 Aug 2021, 12:16Hi Stacey-Jane, we have now resent the Points Statement to *** and ***. The Points are available through iExchange as your father banked his timeshare week with them in exchange for iPoints. iExcahnge will be in contact with you. Your reference number is ***.
Regards
The Beekman Group
Regards
The Beekman Group
The Beekman Group's reply26 Aug 2021, 12:16
Official
Hi Stacey-Jane, we have now resent the Points Statement to *** and ***. The Points are available through iExchange as your father banked his timeshare week with them in exchange for iPoints. iExcahnge will be in contact with you. Your reference number is ***.
Regards
The Beekman Group
Regards
The Beekman Group
The Beekman Group's replyOfficial
30 Aug 2021, 11:11 Hi Stacey-Jane, thank you for your mail - we understand that you cannot attend to private calls during working hours. Please contact us when you have an opportunity. Devashnie Naicker will assist you with your booking request.
Regards
The Beekman Group
Regards
The Beekman Group
The Beekman Group's reply30 Aug 2021, 11:11
Official
Hi Stacey-Jane, thank you for your mail - we understand that you cannot attend to private calls during working hours. Please contact us when you have an opportunity. Devashnie Naicker will assist you with your booking request.
Regards
The Beekman Group
Regards
The Beekman Group