JD
Jan D
1 reviews | Active since Nov 2021
27 Jun 2022, 11:50
additional payments
<div>We have been there for the past week and all looked fine, clean and tidy enough for the place, but why must you pay for everything, from swimming to everything. You should budget for an additional R1000 per day to enjoy yourself. What a pity</div>
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The Beekman Group's replyOfficial
29 Jun 2022, 13:48 Dear Jan
Thank you for taking the time to share your feedback with us.
We are really glad that our beautiful resort's upkeep and overall service were to your liking, as it is our primary aim to delight all our guests with a pleasant stay.
We are however sorry to note that the additional fees were an inconvenience to you.
As with most things, we do have to charge a nominal fee for the use of some of our facilities.
Such fees go towards the maintenance of these very same facilities as well as our resort as a whole, for our valued guests to enjoy.
Thank you for your understanding and we hope to have the pleasure of hosting you again for another memorable holiday.
Kind RegardsThe Beekman Group
Thank you for taking the time to share your feedback with us.
We are really glad that our beautiful resort's upkeep and overall service were to your liking, as it is our primary aim to delight all our guests with a pleasant stay.
We are however sorry to note that the additional fees were an inconvenience to you.
As with most things, we do have to charge a nominal fee for the use of some of our facilities.
Such fees go towards the maintenance of these very same facilities as well as our resort as a whole, for our valued guests to enjoy.
Thank you for your understanding and we hope to have the pleasure of hosting you again for another memorable holiday.
Kind RegardsThe Beekman Group
Best regards,
The Beekman Group's reply29 Jun 2022, 13:48
Official
Dear Jan
Thank you for taking the time to share your feedback with us.
We are really glad that our beautiful resort's upkeep and overall service were to your liking, as it is our primary aim to delight all our guests with a pleasant stay.
We are however sorry to note that the additional fees were an inconvenience to you.
As with most things, we do have to charge a nominal fee for the use of some of our facilities.
Such fees go towards the maintenance of these very same facilities as well as our resort as a whole, for our valued guests to enjoy.
Thank you for your understanding and we hope to have the pleasure of hosting you again for another memorable holiday.
Kind RegardsThe Beekman Group
Thank you for taking the time to share your feedback with us.
We are really glad that our beautiful resort's upkeep and overall service were to your liking, as it is our primary aim to delight all our guests with a pleasant stay.
We are however sorry to note that the additional fees were an inconvenience to you.
As with most things, we do have to charge a nominal fee for the use of some of our facilities.
Such fees go towards the maintenance of these very same facilities as well as our resort as a whole, for our valued guests to enjoy.
Thank you for your understanding and we hope to have the pleasure of hosting you again for another memorable holiday.
Kind RegardsThe Beekman Group
Best regards,