1 reviews | Active since Feb 2021
ZERO Rating for PATHETIC Non-Customer service
Order P***R which costed R1249.50 on 5 Dec 2020 is still processing but you Mother*&^%s have been billing me as If I received what I ordered. I bought size 8 Nike on Order P*** which was on special and in typical TFG fashion you sent me a size 9 which I had to return and I couldn’t get a replacement because there was conveniently no stock. The Fossil watch that I bought on order P*** from Sterns already lost the 10'o Clock marker which I had to return for repairs after just 3 months.
I've had a few complaints but not once was it resolved successfully. I've already been telling everyone that TFG will also in due time go the route of Edgars because TFG doesn’t give a **** about their customers. TFG offers pathetic excuses and cheap ass vouchers that don’t work when checking out. TFG is the 2nd worst retailer next to Edgars. If you call me I can guarantee TFG that I'm going to *** you out. Don’t expect me to be nice and respectful because what I spend at TFG annually is a ****** joke. I've been threatening long enough to rather move to the Markham group.
Dont bother with your automated response because I already copy and pasted it like TFG does on EVERY complaint that they bother "answering".
Dear Chris Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be sent to you via sms shortly. Kind Regards TFG Customer Support Team
You people have me so ****ed off that I cant think straight.
You people have me so ****ed off that I cant think straight.
