your useless staff busy abusing me on the phone instead of resolving my query. layby query still stands

<p>Can some one please send me aaallll the statements from my Exact, Foschini and The Scene layby statements...indicating the items that i have bought from you, and how much i have paid You to date. And explain where the r154.00 im expected to pay comes from. How did you give me all my mechandise when i still owe You???!!!! Whose fault is this?</p> <p> </p> <p>stop sending that useless Tebogo from The Scene randburg to call me, send him back to training for soft s****s instewad, and how to address a customer query amicably. i don't need his boyish tantrums in my ear again. He doesn't want to hear me out and he keeps hanging up on me....</p> <p> </p> <p>SEND ME THE LIST OF ALL THE ITEMS THAT I HAVE LAY BYED FROM YOU, AND ALL THE AMOUNTS THAT I PAID TO YOU. THEN WE CAN RECONCILE AND SEE WHERE I OWE THE R154.00 WHY DO YOU REFUSE TO DO THAT IF YOU BELIEVE THAT I OWE YOU THAT MUCH?</p> <p> </p> <p>make me understand why i owe you. send me the statements to:</p> <p> </p> **********