YOU SUCK *****!

I opened a small account with TFG group, to buy 2 chairs. They took my banking details and all.

A month later they tell me that I've not paid, however there is a scheduled debit order but their system lost my details.

I'm told to go to branches, of which I have each time there is an issue, last attempt was on Sunday where there again I was told the person who can help me is off today I must come back.

Whilst all this time, you are affecting my credit profile probably for 2k in total, I've gone into branches to just pay for the account in full and this is something you will not allow me to do. Your own staff are crying.