1 reviews | Active since May 2016

09 Dec 2021, 13:08

You Delivery System is STUPID

Worst online experience I have had so far. Opted to collect my items at a store, went to the store and my item was not there the first time.

I have ordered 5 items and been at the store 3 times. 2 of my items are yet to be delivered. I have orders at the store and orders yet to be delivered but it also says "It will be available till 13/12/2021. After 4 days the package will be returned."

So I must go to the store separately for each item, this is the stupidest system I have ever come across.

0
Replies (2)
TFG
TFG's reply09 Dec 2021, 16:31
Official
Dear Matthew

Thank you for bringing this to our attention, our goal is providing consistent and excellent customer services. 

This matter will be addressed and resolved with the highest priority.
  The reference number for this query will be sent to you via SMS shortly.     Kind Regards TFG Customer Support Team 
's update11 Feb 2022, 11:05
Reviewer Update
I am still waiting on this??????????????????????