TMK
Thab'sile Mathi Khumalo
1 reviews | Active since Nov 2020
06 Nov 2020, 17:36
Yes
I made a purchase online on the October 19 th, till today have not received my parcel, no feedback from the retailer, had 2 call in more than 3 times to find out the status of the order. Today called once again, they sent an sms informing me they have delivered when i get to the store.....Nothing...poor customer service.
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TFG's replyOfficial
09 Nov 2020, 14:30 Dear Thab'sile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply09 Nov 2020, 14:30
Official
Dear Thab'sile Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team