LM
Lizelle M
1 reviews | Active since Jan 2018
09 Sept 2020, 12:46
Wrongfully charged
After numerous of emails advising them I was charged delivery for an order I collected in store they have not removed the delivery from my account. The response time has become pathetic!
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TFG's replyOfficial
17 Sept 2020, 15:51Dear Lizelle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Sept 2020, 15:51
Official
Dear Lizelle Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team