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Brenda M
1 reviews | Active since Nov 2020
30 Nov 2020, 11:11
Wrongful ITC listing
I have my ITC score messed up by Foschini due to a wrongful listing. My September payment was allocated to wrong plan this resulted in my payment not reflecting correctly in that statement subsequently looking like a a "missed" payment...I have tried to explain to them that I did pay but 3 months later it's not fixed
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TFG's replyOfficial
30 Nov 2020, 17:27Dear Brenda Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply30 Nov 2020, 17:27
Official
Dear Brenda Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
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Brenda M's updateReviewer Update
30 Nov 2020, 18:06My card details are as follows ***
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Brenda M's update30 Nov 2020, 18:06
Reviewer Update
My card details are as follows ***