FL
Faith L
1 reviews | Active since Sept 2013
26 May 2020, 13:47
Wrong Size Delivered
I ordered a size 6 online on 19/04/2020 for my daughter from TFG - The Fix but they delivered on 26/05/2020 a size 5. How do you get that wrong? Can someone be that *********** to get the size wrong. Not only did i have to wait more than a month for this order, you delivered a wrong size. I will not recommend you to any of my family and friends. You are not well equipped for online shopping.
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TFG's replyOfficial
28 Aug 2020, 13:49Dear Faith Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,
TFG's reply28 Aug 2020, 13:49
Official
Dear Faith Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
Best regards,