MS
Marize S
1 reviews | Active since Aug 2020
10 Dec 2020, 16:16
Wrong package
I ordered a Nike tracksuit on black Friday. Package arrived Monday however it was Nike sneakers. My tracksuit was delivered to a lady in Mpumalanga and I most probably have her sneakers. Tried calling on Monday with no luck. Send emails. Up u till now I had no response what so ever.
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TFG's replyOfficial
11 Dec 2020, 08:26Dear Marize Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply11 Dec 2020, 08:26
Official
Dear Marize Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team