1 reviews | Active since Aug 2010
WORST SERVICE EVER!!!
<p>I really need your help Peter as this is my second complaint.I placed a phone online on the 22-05-17 and received it the next day it did not even worked for a week as i was trying to insert the sim card and then the sim card went through to the wrong side and just stuck there. I phoned Hi-online and they advised me to take the phone to the nearest forshin, i did so and the phone went for testing then the repair advised that it was physically damaged and they quotated me R835.00 despite the fact that i bought it for R749. Then i was advised by a lady from Hi-online that i will have to pay the repair as i am binded by their terms. I didnt have the choice, then i advised them to send it back even if it still not working. On Friday the 26-05-17 i went to forshin to fetch it, they gave it to me with the sim card still stucked inside, then when get at work i tried to charge, the Tablet was not charging and i am still not sure if it still works properly as it did not even want to switch on, they have damaged the charging pin then i took it back to forshin the very same friday. I am really tired now with this up and down of this Tablet, now there is even more damages to it and i still havent got the time to enjoy it, i am talking about a new thing here, i just feel like i have just bought a second hand Tablet.</p>
Good day Lebo&Katli
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Lebo&Katli
Thank you for your comment.
The information has been brought to our attention and will be escalated to the relevant department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
