1 reviews | Active since May 2016
worst service ever
<p>I was excited to open a new ccount with TFG but trouble started when i did not get my 20% discount on my 1st purchase and TFG was just dragging their feet to rectify it. I again went to make my 2nd purchase and the 2 items i bought had a 20% discount i was entitled to but they made me pay full price saying the system is not allowing dat discount. Lastly i ordered goods on line, paid overnight delivery but the told me it will take 3 days to deliver my goods, i told them i no longer want the goods delivered to me and requested a credit. Now i cannot make online purchases cause cause my account is showing a zero credit available balance even when i have alot of credit still available. This TFG is just nonsense really. The should start a circus cause they running their business like one.</p>
Good day Jaidenvee
Good day Jaidenvee
Good day Jaidenvee
Thank you for your comment.
Please accept our sincere apologies for the inconvenience and frustration caused.
As discussed telephonically you have confirmed that the online department has been in contact with you regarding your purchase.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Good day Jaidenvee
Thank you for your comment.
Please accept our sincere apologies for the inconvenience and frustration caused.
As discussed telephonically you have confirmed that the online department has been in contact with you regarding your purchase.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
