NS
Ninkie S
1 reviews | Active since Dec 2019
15 Dec 2020, 11:39
Worst Service
Nightmare of a service, somehow my delivery address was changed by Courier it. Now the parcel is being sent back and forth since the last weekend of Nov. TFG blames Courier it, Courier it blames TFG. While they are busy pointing fingers customers are left in the limbo.
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TFG's replyOfficial
17 Dec 2020, 14:11Dear Ninkie Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply17 Dec 2020, 14:11
Official
Dear Ninkie Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team