AF
Abby F

1 reviews | Active since Sept 2020

17 Sept 2020, 19:52

Worst service!!!

My husband on several occasions ordered a sneaker online via TFG, Total Sports. on all the occasions, the inocrrect sizing was delivered and we would return it and ask the staff members, is there any way we could contact the wearhouse, to which they rep**** no. if you do not stock a specific size then do not advertise that product!!! i should have taken note of this, alas. i orderd an item onlilne at foschini, got the item today 17/09/2020 and low and behold, the wrong item was delivered, from colour to size to make. if i could give -0 stars i would, the fact that there is no contact line between the shopper and supplier (wearhouse) goes beyond comprehension. the absolute worst service ever.

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Replies (1)
TFG
TFG's reply18 Sept 2020, 09:46
Official
Dear Abby  Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service.

This matter will be addressed and resolved with the highest priority.   The reference number for this query will be emailed to you shortly.     Kind Regards TFG Customer Support Team