PB
Pegasus B
1 reviews | Active since Feb 2011
28 Nov 2022, 16:33
WORST SERVICE
Bought online from American Swiss. Order confirmed 22 Nov 2022. Pargo confirmed order on the way 23 Nov 2022. Ram did collection and it was sent to Klerksdorp hub, arrived in klerksdorp hub on 26 Nov 2022. ON 25 NOV TFG SAYS: Could not deliver your package! What a lot of Hogwash, the package was still in transit! Worst service I have ever received. WILL NOT BUY THROUGH THEM EVER AGAIN.
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Replies (3)0
Replies (3)
TFG's replyOfficial
28 Nov 2022, 18:41 Good day Vivienne
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
TFG's reply28 Nov 2022, 18:41
Official
Good day Vivienne
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
We’re extremely sorry for the service you have received.
It’s extremely important for us to deliver seamless customer service at all times, we are so sorry to have disappointed you. We appreciate you bringing this matter to our attention.We fully understand your frustration; we assure you that this issue will be dealt with immediately.
Thank you for your patience, you will be receiving your reference number for this query shortly.
Take care and be safe.
Warm regards TFG Customer Support Team
PB
Pegasus B's updateReviewer Update
29 Nov 2022, 00:41Edit: bought from Galaxy & co. Pargo delivery status: in transit Ram courier status: at Klerksdorp Hub. Tfg status and email: order was cancelle and returned
PB
Pegasus B's update29 Nov 2022, 00:41
Reviewer Update
Edit: bought from Galaxy & co. Pargo delivery status: in transit Ram courier status: at Klerksdorp Hub. Tfg status and email: order was cancelle and returned
PB
Pegasus B's updateReviewer Update
30 Nov 2022, 14:31Edit: thank you to Cameron that gave me a call, and this issue was sorted out immediately.
PB
Pegasus B's update30 Nov 2022, 14:31
Reviewer Update
Edit: thank you to Cameron that gave me a call, and this issue was sorted out immediately.