1 reviews | Active since Dec 2016

01 Dec 2016, 17:14

worst service

<p>i orderd a pair of shoes on Monday or wich they say their deliveries take 3 to 5 days but it's Thursday nothing i called the online store a consultant tells the latest I should expect it is Friday still Thursday nothing I call again today the consultant keeps me on line for like 5 minutes still on hold I ended up dropping the phone</p> <p>i call again they finally take my call them she tells cara or whoever is going to call me and explain </p> <p>but nothing then I finally send an email wich they provide no explanation just that my order is going to be late the are so not proffesional </p>

0
Replies (2)
TFG
TFG's reply02 Dec 2016, 13:20
Official

Good day buhle-ntando-magqashela,

Thank you for your enquiry.

Your e-mail has been escalated and a consultant will be in contact with you soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind regards

The Customer Support Team

TFG
TFG's reply02 Dec 2016, 13:21
Official

Good day buhle-ntando-magqashela,

Thank you for your enquiry.

Your e-mail has been escalated and a consultant will be in contact with you soon.

We thank you for contacting us in this regard and assure you of our best service at all times.

Kind regards

The Customer Support Team