PN
Patricia N
1 reviews | Active since Oct 2014
01 Jun 2020, 04:41
Worst service
No feedback from supervisors to date. Instead I'm flooded with sms's yet I signed a disclaimer to have a voicenote released & none of that has been done. They recieve & read my email but don't bother to respond. I've been a customer since my student days more than 10 yrs ago. Back then customer service was treated with respect but now it's a shame.
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TFG's replyOfficial
28 Aug 2020, 15:45Dear Patricia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team
TFG's reply28 Aug 2020, 15:45
Official
Dear Patricia Thank you for taking the time to let us know about your experience with TFG, we are really disappointed with the less than desirable service. This matter will be addressed and resolved with the highest priority. The reference number for this query will be emailed to you shortly. Kind Regards TFG Customer Support Team