CK
Camila K

1 reviews | Active since Nov 2011

07 Jul 2023, 17:59

Worst online store in history, do not use BASH!!!

I placed and order on Bash and they messed my account up so bad. I had one order but miraculously the site used all my credit on my account. I returned an item in the store and a day later the **** is still not fixed. I called several times and still no resolution to my problem. They send u from customer care to useless bash call Center I don't know who is worse!

Do not use BASH worst online *****sters. They used my credit and did not credit the *****ulent activity. I m going to the ombudsman as well as open a case of *****.

Do not use them you will regret it.

0
Replies (1)
TFG
TFG's reply08 Jul 2023, 11:45
Official
Good day Camila 
Thank you for taking the time to share your experience with us, we would like to apologize for the frustration we have caused you – customer satisfaction is our top priority, we are truly sorry that was not demonstrated to you. 
We would love to take the opportunity to regain your trust; we completely understand how frustrated you are, we would be happy to turn this experience around for you.  
This matter will be addressed with the highest priority, your reference number will be sent to you shortly. 
Warm regards TFG Customer Support Team