AN
Ashlene N
1 reviews | Active since Dec 2018
07 Dec 2018, 08:56
Worst online shopping expercice Tfg @home
I am totally disgusted with the service I received from @home I purchased two smeg appliances 3weeks ago online and I got a delivery of the incorrect goods. Trying to get ahold of Tfg is a nightmare you leave your details to be called back and your call is never returned. Does a customer really deserve to be treated this way?
Your service terrible!!!
Yesterday I had a courier company arrive at my home to collect the incorrect goods but did not bring correct goods that I purchased,I am totally disgusted
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TFG's replyOfficial
12 Dec 2018, 10:26Good day Ashlene104@,
We are so sorry to hear about this and can imagine your frustration! Your comment has been escalated and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
We are so sorry to hear about this and can imagine your frustration! Your comment has been escalated and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
TFG's reply12 Dec 2018, 10:26
Official
Good day Ashlene104@,
We are so sorry to hear about this and can imagine your frustration! Your comment has been escalated and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
We are so sorry to hear about this and can imagine your frustration! Your comment has been escalated and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team