LM
Lulu M
1 reviews | Active since Jul 2009
27 Nov 2018, 19:32
Worst online experience
Worst online experience I have ever had. I ordered two perfumes on BlackFriday the 23rd. On Monday I received an email stating that my order was canceled by TFG (with no explanation) . I could have looked for that perfume elsewhere and gotten a BlackFriday deal. It's inconvenient to customers, now it will cost me more...They didn't even bother to respond to an email I sent. *******
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TFG's replyOfficial
29 Nov 2018, 14:30 Good day, We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
Kind Regards
The Customer Support Team
TFG's reply29 Nov 2018, 14:30
Official
Good day, We are sorry to hear about this and can imagine your frustration! Your feedback has been passed on to the team to investigate and a Service Champion will be in contact with you shortly.
Kind Regards
The Customer Support Team
Kind Regards
The Customer Support Team