Worst Nightmare
I do not dispute the fact I owed TFG money. I paid up my account on 22 September 2017. There after I requested an updated statement from TFG, which they claimed they cannot give to me since my account has been handed over to their external collectors HTN Attorneys. This morning they sent me a statement after fighting with them that I don't understand why I should keep paying yet I never get answers to emails I sent.
I was told there is an outstanding of around R930 which I settled. I paid that amount and still am being told I owe Foschini. Shame TFG is the worst company to a point they fail to respond to emails yet they give you useless reference numbers.
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TFG's replyOfficial
14 Dec 2017, 08:51Good day Lyra30
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,
TFG's reply14 Dec 2017, 08:51
Official
Good day Lyra30
Thank you for your comment.
The information has been brought to our attention and will be escalated to the Customer Service department for assistance.
We thank you for contacting us in this regard and assure you of our best service at all times.
Kind Regards
The Customer Support Team
Best regards,