Worst experience/service
I decided to open my first ever TFG account. WOW what a mistake, I have had nothing but issues... The account was blocked after my 1st purchase, which ended in an hour standing in store having to download statements and email id copies, etc. Two days later the account was blocked again, due to suspicious activity... me using my card... which they charged me a fee for. Costing me time on the phone trying to sort it out. Today I got my kids to choose some shirts on the Bash app, getting all excited, as kids do... just for it to be blocked again!! after getting through to customer care, I was informed that I am not able to purchase online for the first 3 months and that I should go to different stores to source my order... Needless to say, this account will be closed. What a way to gain/keep customers.
